Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • In the Site Control Panel you’ll find an exhaustive Help section featuring numerous help articles and regularly asked questions. They are answered by our support team of skillful technicians. Just type in your question and our clever software will return the most suitable answer.

  • Top quality support service
  • Instructional Video Clips

  • We have prepared a collection of how–to video tutorials that detailedly illustrate how you can tackle a typical problem associated with your Linux web hosting account. You’ll find the training videos in the Help section.

  • Intuitive help center
  • A 60–Minute Response Guarantee

  • With each of our semi–dedicated servers, we offer a round–the–clock tech support service with a sixty–minute support ticket response guarantee. A group of skilled technicians will be available to you to reply to all the questions that you could possibly have. During non–busy times, a response will be given within just 20 minutes.